Privacy Notice

This notice explains how Truecut Diamond Drilling Limited processes your information. Where in this notice we refer to ‘we’, ‘our’ or ‘us’ we are referring to Truecut Diamond Drilling Limited and where we refer to ‘you’ or ‘your’ we are referring to our clients, suppliers or any other individual that may be reading this notice. We are registered with the Information Commissioners Office (ICO) with registration number. What information we process about you We collect and process information for a variety of purposes depending on the circumstance and as such, not all the information listed below will be collected for every individual. The sort of information we may hold includes:

Clients and Prospective Clients

  • Yours and / or your companies contact details
  • Correspondence with or about you or your company
  • Emails to, from or about you or your company which may contain your personal information
  • You may be referred to in many company documents and records produced by our staff during the course of your relationship with us
  • Any details you enter into our website contact form which may include your IP address

Suppliers and Subcontractors

  • Yours and / or your companies contact details
  • Correspondence with or about you or your company
  • Emails to, from or about you or your company which may contain your personal information
  • You may be referred to in many company documents and records produced by our staff during the course of your relationship with us

Other individuals

  • Your contact details
  • Correspondence with or about you
  • Emails to, from or about you which may contain your personal information
  • You may be referred to in many company documents and records produced by our staff during the course of your relationship with us

Why we process your data

As a company pursuing demolition and related activities, we may sometimes need to process your data to comply with health and safety law, to pursue our legitimate business interests, for example for administrative purposes or reporting potential crimes or to fulfil a contractual obligation where you are one of our clients or suppliers. We will never process your data where your own interests override these interests. If, in the future, we intend to process your personal data for a purpose other than that which it was collected we will provide you with information on that purpose, any other relevant information and will request your consent, where required.

Special Category Data

We do not process special categories of information relating to racial or ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, biometric data or sexual orientation. If circumstances change that requires us to do so, we will always obtain your explicit consent to those activities unless this is not required by law or the information is required to protect your health in an emergency.

Website Contact Form

Any information submitted via our website contacts form, including any IP address information is held strictly in order to follow up the enquiry and is deleted thereafter.

How your information will be used

Your information will only be used in a secure manner, for the purposes we have outlined previously, by staff aware of our information security procedures and with training in the General Data Protection Regulations. Your information is only accessible by authorised staff members and only in circumstances that require us, by law, to do so. It is always stored securely, either in a digital format on encrypted computer systems with appropriate access controls or in locked and secure physical storage facilities to which the Admin team leaders control access.

How long we will keep your information for

We will keep and use your information to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately, during your relationship with us. It will be removed from our systems and destroyed securely when no longer required and in-line with our retention policy of no longer than 6 years following our last communication.

Transferring your data to 3rd parties

Other than as mentioned below, we will only disclose information about you to third parties if we are legally obliged to do so or if it is required to protect your health in an emergency. Your information may be transferred outside of the EU or to an international organisation to comply with our legal or contractual requirements. We have in place a data protection policy, data protection procedures and a data protection staff-training program to ensure the security of your data when transferring your information to any 3rd party. The 3rd party must, when based in the EU, comply with the GDPR and when not based in the EU will practice adequate, similar data safeguards such as the EU-US Privacy Shield.

Automated decision making

We do not use your information in automated decision-making (including profiling).

Marketing

Your information does not appear in any of our marketing databases or our marketing partners’ database. If we decide that we would like to send you marketing material we will request your explicit consent beforehand. You may withdraw your consent at any time.

Your rights

Under the General Data Protection Regulation (GDPR), you have a number of rights with regard to your personal data. You have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability. If you have provided consent for the processing of your information then you have the right (in certain circumstances) to withdraw that consent at any time. The withdrawal of your consent will not affect the lawfulness of the processing before the time of withdrawal. You have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR with regard to your personal data. Identity and contact details of controller and data protection officer Truecut Diamond Drilling Limited is the data controller for the purposes of the GDPR. If you have any concerns about how your data is processed or you wish to exercise your rights to the information we hold about you, you can contact Spencer Nichol – Operations Manager by email to spencer.nichol@truecutdrilling.co.uk, by telephone on 01304 840126 or you can write to us using the address:

Truecut Diamond Drilling Limited
Ovenden House
Wilcox Close
Aylesham Industrial Estate
Aylesham
CT3 3EP